Introduction. Sometimes support representatives require remote access to customer's systems to investigate issues in the Business Cloud Essentials system or to provide guidance. To do that it is requ…
Introduction. For users of BCE systems with ‘Financial Period Management’ enabled, there may be a requirement to store out of period documents. Under normal operating conditions it is not possible to…
Bad Debt - Write off a Sales Invoice with VAT recovery. This article provides a guide on how to write off a sales invoice as a bad debt with VAT recovery 1. Where sales invoice is to be written off a…
Documents and guides to help new users find their way around the solution
3 articles by 2 authors
Guides and help on using CRM to keep track of your prospects and manage your customer relationships.
2 articles by 1 author
Guides and help on using the chart of accounts, including creating and managing accounts and ledger import
5 articles by 2 authors
Guides and help on using the customer functionality
7 articles by 3 authors
Guides and help on using the custom documents functionality to amend your form designs
11 articles by 1 author
Guides to making the most out of our 'custom fields' feature
1 article by 1 author
Guides and help on everything you need to know about creating custom reports and dashbaords
Using the emailing tools in Business Cloud Essentials
Guides and help on employee management and using the inbuilt payroll functionality
8 articles by 3 authors
Guides and help setting up dynamic links to your data from within Microsoft Excel.
9 articles by 2 authors
Guides and help on using the financial functionality; incl. banking and fixed assets
13 articles by 3 authors
Guides and help on using features designed specifically for Manufacturing businesses
5 articles by 1 author
Guides and help on using the stock management functionality
8 articles by 2 authors
Guides and help on using the supplier functionality
4 articles by 3 authors
Useful articles and information from the support team
6 articles by 2 authors
Guides and help and advice on handling VAT
7 articles by 2 authors
